Help & Support
Whether you are dealing with bug on one of our servers, a store purchase error, or need to send us a player report, our staff is always here to help. Please review the support channels below.
1. Support Tickets
Our main channel of support. Send us bug reports, player reports, claim a contest prize or get help with a purchase. You will be asked to login using your Minecraft account to verify your Minecraft IGN before you create your ticket.
Open a support ticket ๐ Click here
โจ2. Discord Server
For general gameplay questions, join our official Discord server. You can also keep up with the latest news and community events. Please do not DM staff about your support tickets.
Join our Discord ๐ Click here